Frequently Asked Questions

The programs are not recommended for children under 5 years of age. Children between 5 and 14 years old may attend the Splasherist Experience with a booked in adult, guarantor or guardian present during the session. Participants above 14 years old can attend the Splasherist Experience programs freely, but workshops are available with a booked in adult or guarantor present with them. Cosmetic making workshops are available from ages 18+. T&C's apply.

A maximum of 8 people can attend a Splasherist Experience session. Party package is available upon request for up to 10 participants. The Creators Playground workshops' capacity is maximum of 6 attendees at each program. Party Package is available for up to 8 people upon request.

Each session at Splasherist lasts for 50 minutes, during which you can pour, splash, sprinkle, or blow paint on canvas. For private or course and workshop bookings, you will receive your specific time slots in the confirmation email.

 Please arrive on time for your session. The slot is 50 minutes long, giving you enough time to change and store your belongings before the session starts. Please arrive 5 minutes before your workshop begins.

If you are running late, you can enter the studio up to 20 minutes before your session is scheduled to finish. However, if you experience a significant delay beyond that, it will be considered a no-show. We recommend planning these this before booking. If you miss your experience for any reason, a random discounted coupon will be provided, but no refund or reconciliation can be requested. Cancellation policy applies.

All bookings for our services are final. You can cancel your session up to 7 days in advance by emailing info@splasherist.com. In such cases, we can provide a rebooking code and open up the session to others. If you fail to cancel within 7 days your booking will be final and you cannot request a refund or rebooking code. these will be offered to you when your cancelled section holds out again. Please contact us immediately in such situations, and we will do our best to assist you. Cancellation Policy applies.

Yes, we have safe lockers available for storing handbags and rucksacks. We also operate CCTV throughout the premises. However, we do not take any responsibility for the valuables stored in the lockers or any coats and other luggage left outside the lockers. please do not wear any valuables while attending our session as we cannot take responsibility for them in any circumstances.

All of the artworks and crafts you have created during your sessions at the Splasherist studio are yours to take home. At Splasherist Experience upon arrival, you will receive full Personal Protective Equipment (PPE), including a rain poncho or overalls for clothes protection, shoe covers, and a shield or goggles for eye protection. These must be worn throughout the session. Gloves and masks are also available for use but must be left on-site after the session, except for privately purchased, brand new PPE sets that you may keep for personal use in future sessions. A Daler Rowney A/4 stretched canvas or canvas board of your choice, along with 4 x 50 ml of Scola ArtMix Readymix Tempera paint, palettes for mixing, brushes, sponges, and other interesting painting tools will be provided.

The Workshops are fully equipped with the materials and tools that you will need to make your own artisan cosmetic soap or artwork. 

Yes, you can take your artwork home on the day, or you have the option to collect it later. Alternatively, we can send it to you via courier after it has fully cured and dried. You can manage the delivery or collection details in your account on splasherist.com.

While we provide mostly washable paint, we cannot take responsibility for staining or damaging your clothes. We recommend wearing comfortable and less sensitive fabrics that can withstand higher temperatures for washing.

Yes, the paint we use in every Splasherist session is Scola ArtMix Ready Mix washable paint, which is non-toxic and safe for all ages.

Currently, our studio is not wheelchair accessible. We are committed to providing the Splasherist experience to everyone, so we encourage you to sign up for our newsletter and contact us at info@splasherist.com to express your interest. We are continuously working to improve accessibility.

There is free on-street parking available for a duration of 2 hours.

While we do accept walk-ins, please note that our sessions are highly popular and have limited spaces. We strongly recommend pre-booking to secure your spot.

You have the option to pay online through PayPal or Stripe. Additionally, you can visit our shop and pay with cash, bank card, Apple Pay, or a Gift voucher.

Food and drinks are not permitted during the session. However, you can access your locker if you need to have a snack or drink. Please remember to change into appropriate attire before doing so. Fresh drinking water is available at the changing hall.